Waterton Academy Trust is keen to engage in partnership work with system providers. We believe strongly that it is only by working with our system leader partners that we can achieve our goals. This page contains tenders that will be offered as part of our drive for excellence through partnerships and the work carried out within our Centre for Excellence.
IT Brokered Services SLA 2023
Waterton Academy Trust (WAT) are inviting companies to tender for the brokered IT support role managed by the Trusts ITSM.
The contract awards will last for 3 years with options to extend to year 4 and year 5.
Scope Overview
To provide day-to-day support for Waterton Academy Trusts IT estate including its primary schools,
pre-schools services and central operational sites.
The appointed company will report directly for the Trust ITSM.
Core service features will include helpdesk access, x2 5-day per week onsite engineers, co-author a 5-year tech refresh program, account management and planned review points throughout the contract duration.
Expression of interest submissions need to be emailed to ITSM@watertonacademytrust.org no later than the 22nd of September 2023.
Key Dates
Expression of Interest Return – 22/09/2023
Tender Document Issued Out – 25/09/2023
Supplier Tender Submission – 18/10/2023
Shortlisted Companies Notified – 27/10/2023
Interviews – 09/11/2023 – 13/11/2023
